Frequently Asked Questions


What is Georgetown Federal Credit Union's contact information?

To contact our Service Center by phone, please call 1-202-687-4841. You can also contact the credit by email, support@georgetownfcu.org.
Mailing Address: Georgetown Federal Credit Union, Georgetown University Box 571106, Washington D.C. 20057-1106.

What is Georgetown Federal Credit Union's ABA Routing Number?

Georgetown FCU’s ABA routing number is 254074675.

What are your hours of operation?

Operating hours are Monday, Tuesday, Thursday, Friday from 9:00 a.m. until 3:00 p.m. The branch is open 7 a.m. to 1:00 p.m. on Wednesdays. There are no weekend hours. 

I lost or misplaced my card. How do I order a new Debit Card?

You can order a replacement debit card using the following methods :

  • Branch: A branch representative can order a new card upon your request. 
  • Phone: Call the Service Center at 202-687-4841 to have a card mailed. 

How do I replace my credit card?

You may easily replace your card by: Calling 202-687-4841 or contacting us through NetBranch Online Banking message system. The card will be mailed to the address on file. It is Important that Members keep their address updated. A fee is required if the request is the result of a misplaced credit card.

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